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This site is a joke and I am not laughing

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ProfilePosted byOptionsPost Date

GlitterBaby

GlitterBaby Report 21 Oct 2011 23:36

Still getting error messages

You will not get new members if they see the problems currently on this site.

The Team have not been active on the Suggestions Board for weeks now. Nothing is getting sorted at all.

Have GR forgotten that the members pay to use this site ?

Instead of mucking around altering things such as how the page numbers are displayed your time would be better spent just getting this site to work.

The number of threads posted on this board tonight, many of which were duplicated because of error messages, will give GR an indication of how many problems and unhappy members are with the site

GET IT SORTED

InspectorGreenPen

InspectorGreenPen Report 22 Oct 2011 06:51

http://www.genesreunited.co.uk/boards.page/board/genealogy_chat/thread/1283723

GlitterBaby

GlitterBaby Report 22 Oct 2011 11:46

And your point is what exactly?

Between 6 and 7 pm yesterday I had at least 20-25 error messages. Well before that thread from GR was posted. Did what I was told on the error message and reported the problem twice. But no surprise there has been no feedback from GR to messages via Support Team.

The still was unuseable.

Came back on sometime after 9pm and the site was still a problem. So gave up again.

This message was posted after the comment from GR (10:16 pm) so the error messages were still happening

KenSE

KenSE Report 22 Oct 2011 11:51

But GR had posted an earlier message at 3:54pm on the Announcements board and Joy had also posted the comment from Facebook.

GlitterBaby

GlitterBaby Report 22 Oct 2011 11:55

If there was an announcement then it was not flagged as New

I always check

GlitterBaby

GlitterBaby Report 22 Oct 2011 12:02

Improvements to Message Centre - this was dated at 3.54

This was one of the threads I was trying to read between 6 and 7 and was getting all the error messages.

As mentioned on this thread
http://www.genesreunited.co.uk/boards.page/board/suggestions/thread/1283645

GlitterBaby

GlitterBaby Report 22 Oct 2011 15:26

Still getting error messages when trying to submit replies on threads

SylviaInCanada

SylviaInCanada Report 22 Oct 2011 21:05

The announcement(s) on Announcement thread was/were useless last night


as were any messages on other boards


"New" was showing against Announcements, when I first tried using GR at about 7:30 pm UK time yesterday evening


BUT ......



I couldn't open the Board let alone the messages!



sylvia

GlitterBaby

GlitterBaby Report 22 Oct 2011 21:26

Oh well no surprise

Still getting error message and I thought it had been sorted !!!!!

SylviaInCanada

SylviaInCanada Report 22 Oct 2011 21:37

I just got the "OOOPS" message when trying to open this thread


Hit Back button


and was on the thread :-S

GlitterBaby

GlitterBaby Report 23 Oct 2011 12:14

Still having problems

Clicking on the reset cookie link is a waste of time.

SylviaInCanada

SylviaInCanada Report 23 Oct 2011 19:01

I have been told several times to be wary of deleting cookies


................ it removes all cookies for all sites.



so you need to sign in again on ALL your sites



which may need an elephant's memory for all the different passwords one uses, if one believes the advice given by all those "experts" :-D




Joy Kentish Maid

Joy Kentish Maid Report 23 Oct 2011 20:08

:-|

SylviaInCanada

SylviaInCanada Report 24 Oct 2011 03:58

This is absolutely terrible ..... it's a horror show!!


It is the middle of the night, UK time


50% of the time I get the OOPS page, 25% I get the ERROR


success comes about 25% of the time .......... and postings are taking 6 or 7 attemtps to be successful.




PLUS another added wrinkle


avatars are migrating from one person to another within the thread!




sylvia

KINGSMILL

KINGSMILL Report 24 Oct 2011 06:59

:-P :-P :-P

The only time I get to use the above :-D

AnninGlos

AnninGlos Report 24 Oct 2011 11:17

Yep, thought I'd add to this thread to say yes still getting error messages..... and got the error message. Now wonder if I will get it again when I press submit????? Yep!

AnninGlos

AnninGlos Report 24 Oct 2011 11:18

And then I got 'service unavailable!!!!!

wisechild

wisechild Report 24 Oct 2011 15:40

Error, Error, Service unavailable Etc Etc.
What I don´t understand is it´s not everything on a board. Some posts will open, some are showing the error message.
This site worked perfectly well until it was taken over.
Since then it´s been a disaster.

KenSE

KenSE Report 24 Oct 2011 15:59

wisechild, when you get an error message straight away when trying to access s resource it is probably because that resource has been locked for some reason. Since Genes are trying to fix the site they may find it necessary to prevent parts of the site being accessed for short periods.

InspectorGreenPen

InspectorGreenPen Report 24 Oct 2011 16:13

Ken you are quite right.

I would also say that continually reporting the same problem on multiple threads is probably serving no useful purpose.

GR management acknowledged first thing today that there were big issues over the weekend. The chances are that there is a database integrity problem which will require some form of rebuilding, all of which takes time and whilst this is happening, time out and locking messages will continue.