Help Centre - Frequently Asked Questions

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Complete FAQ Listing

When will you renew my subscription?

You can find this out by going to your Account page and selecting Subscription Details from the left hand column. On this page you'll see the date your subscription ends. To opt out of the continuous renewal you need to change your membership type to 'Auto Renew Off' and then save the changes.

You can also renew by logging into the Genes Reunited website and clicking on the subscribe link on your homepage. You will be able to renew your membership from 2 weeks prior to the actual renewal date. You will then be taken through to the renewal payment screen where full instructions will be given.

 

Genes Extras

Genes Reunited subscription bonuses

As a way of saying thank you to our subscribers, we have launched Genes Extras. You'll find exclusive competitions and discounts on family history magazines, days out and much more.

Take me to Genes Extras