Help Centre - Frequently Asked Questions


Complete FAQ Listing

Searching for names

We have put together a couple of useful guides with lots of tips on how to use the site to search for your relations on the site. The guides can be found here.

As a rule of thumb we would suggest that you keep your search quite broad at first. If you search for a surname and a year of birth you will see more results than if you add in the forename and a place.

If you're really stuck then we suggest you use our Help Clinic. There are some useful tips on how to use the Community section of our site.

Gift subscriptions

Genes Reunited gift subscription

Do you know someone interested in discovering their family history?

You can now buy a gift subscription to Genes Reunited so they can research their family tree.

Buy a gift or redeem your gift