Help Centre - Frequently Asked Questions


Complete FAQ Listing

Frequently asked questions - search for an answer

Please either select a FAQ from the menu below or enter a search term and click 'search'.

If you cannot find an answer to your question you will be able to contact our dedicated support team who will be able to answer all your questions

The Support Team's working hours are Monday to Friday 8am - 6pm and we will answer all emails within 2 - 3 days.

The Genes Reunited Team

Genes Extras

Genes Reunited subscription bonuses

As a way of saying thank you to our subscribers, we have launched Genes Extras. You'll find exclusive competitions and discounts on family history magazines, days out and much more.

Take me to Genes Extras