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Ancestry search problems!

ProfilePosted byOptionsPost Date

RStar

RStar Report 24 Jan 2009 18:55

When I go onto BMD births 1984-2005, its impossible to get any result up. I get a message saying 'Insufficient information entered' etc. Even when I enter the maximum amount of info! Ive emailed them, and got no reply. Is anyone else having this problem? The marriage and deaths are ok.

Julie

Julie Report 24 Jan 2009 19:01

RS

It's been like that for a couple of day now...Don't know why though

LiverBird1

LiverBird1 Report 24 Jan 2009 19:02

I'VE JUST TRIED TO SEARCH FOR A BIRTH I KNOW DEFO HAPPENED IN 1985, I GOT THE SAME MESSAGE!!

CASSANDRA

RStar

RStar Report 24 Jan 2009 19:30

Oh its not just me then lol! Thanks girls.

PME

PME Report 24 Jan 2009 20:36

Took them 13 days to get back to me on email, so if you want a responce in a reasonable time I suggest calling them.

Porkie_Pie

Porkie_Pie Report 24 Jan 2009 20:48

Note, when you clickon deaths and marriages above the search box where you enter the search info It will say England & Wales, Death Index: 1984-2005 or England & Wales, marriage Index: 1984-2005

but on the birth's above the search box it say's Unknown,

Clearly Ancestry's problem

Roy

RStar

RStar Report 27 Jan 2009 17:22

Still not fixed.

LiverBird1

LiverBird1 Report 29 Jan 2009 20:22

Same thing has happened on births 1920-1983

cassandra

Julie

Julie Report 29 Jan 2009 20:29

If you scroll down a bit it says

New records on Ancestry.co.uk

Under that you'll find this....England & Wales, Birth Index: 1916-2005

click on it

LiverBird1

LiverBird1 Report 29 Jan 2009 20:32

Thanks Julie

Cassandra :-)))

LiverBird1

LiverBird1 Report 29 Jan 2009 20:41

It's not havin it, keeps bringing up recent births I want 1938!!!!!!!!!

Cassandra

Julie

Julie Report 29 Jan 2009 20:53

Cassandra

I think they are still playing wth it cos earlier i found my birth and now it ain't having it.

Can't you find the one you want in the complete index

LiverBird1

LiverBird1 Report 29 Jan 2009 21:03

Hi Julie
no it won't let me in :-(((
guess I'll just have to wait:-((((

Thanks Cassandra

Julie

Julie Report 29 Jan 2009 21:10

I just tried the complete too and that 's now coming up unknown

So it looks like they are com binding the 2 complete indexs together

Wonder how long it will take lol

George_of_Westbury

George_of_Westbury Report 29 Jan 2009 21:15

Julie

Same problem as you, been trying all evening

George

Maisy

Maisy Report 29 Jan 2009 21:23

If you go to familyrelatives.com you can do the same searches as ancestry for births, marriages and deaths from 1984-2005 and it's free.

Maisy

RStar

RStar Report 30 Jan 2009 11:21

Thanks Maisy, I never knew that!

LiverBird1

LiverBird1 Report 30 Jan 2009 11:24

Thanks I never knew that either.

births from 1984-2005 is now births 1916-2005 it has just given me births from 1935 1938 and 1946 instead of searching each year q by q .......GREAT!!!

CASSANDRA :-)))

RStar

RStar Report 30 Jan 2009 14:19

Hope it works for me Cassandra, just what we need! :-)

RStar

RStar Report 30 Jan 2009 18:05

Ooh we have a wee ghostie.