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Is anyone having trouble with Ancestry?

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ProfilePosted byOptionsPost Date

LindyLoo2

LindyLoo2 Report 3 May 2006 22:25

Have just had new broadband installed today and cannot seem to get ancestry website up - is anyone else having any problems?

Cheryl

Cheryl Report 3 May 2006 22:27

Hi I'm on it at the moment seems fine Cheryl

LindyLoo2

LindyLoo2 Report 3 May 2006 22:36

Seems v. strange, not had any problem obviously with GR, but cannot get Ancestry to even come up - wonder if I need to adjust anything?

LindyLoo2

LindyLoo2 Report 3 May 2006 23:46

Can manage to get most other websites, but cannot get webpage up for Ancestry - could it be something to do with set-up of AOL broadband, firewall etc.?? You can probably tell, I haven't a clue what I am talking about - I only use the 'puter, don't know how it works! Is it something to do with cookies?

Brian

Brian Report 4 May 2006 00:37

I used it earlier this evening and had no problems. It may have something to do with the firewall and you may have to reset your browser settings. Brian

LindyLoo2

LindyLoo2 Report 4 May 2006 21:07

For others who may wish to know - I have just found out that AOL (my new provider) is not very compatible with D Link wireless router! Apparently we can access most websites but not secure ones like Ancestry(what a pain!). AOL offer no help or technical advice other than buy another router which suits them at around £100. So, if we cannot re-configure the router tomorrow I'm going to cancel AOL and go back to Tiscali. Don't know if others are aware of this. I'm computer dumbo, but learning as I go, its so frustrating as I can't do my research.