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Norton Anti Virus Live Update - Help - Nearly sort

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ProfilePosted byOptionsPost Date

Rachel

Rachel Report 9 Apr 2006 08:22

I wouldn't give up on Norton especially if you've paid for it. When we upgraded to AOL Broadband we tried using their free Mcafee firewall and paid for their anti virus and couldn't get on with it. We then upgraded to XP with it own firewall and reinstalled Norton which we had used on narrowband previously and it's all worked fine. Have you got Aol's Mcafee still running - this might be the problem. Also a few weeks ago we couldn't sign on. I had to ring my brother to look at the AOL web site for me where there was advice. Norton had updated so that when you tried to sign on to AOL it saw it as a worm and blocked it! We had to change the settings and has worked OK since. Why don't you contact AOL through live help I've always found them to be helpful. Don't ring as their rates are expensive. Hope this helps. Rachel PS I'm sending you a personal message aswell just in case you don't look a the board

Ann

Ann Report 9 Apr 2006 00:16

Thanks for kind suggestions - will folllow these up tomorrow Bit late now for when all goes wrong Thanks again Ann

Val wish I'd never started

Val wish I'd never started Report 9 Apr 2006 00:06

yes its free lots use it its at (www.)grisoft.(com) remove brackets

Ann

Ann Report 9 Apr 2006 00:01

Will try a google Where is AVG please ?? Is it a free download as not long paid about £60 for Norton renew

Val wish I'd never started

Val wish I'd never started Report 8 Apr 2006 23:55

if you google, norton anti virus wont run with aol there are some solutions, seems its a common problem

Spam

Spam Report 8 Apr 2006 23:53

I'm with Valerie. I just bought a new computer and had trouble from the beginning,finally found out it was Norton so I have removed it and downloaded the AVG

Val wish I'd never started

Val wish I'd never started Report 8 Apr 2006 23:46

yes get rid of norton and download the free AVG at Grisoft just a thought have you tried system restore

Ann

Ann Report 8 Apr 2006 23:44

Sorry for late response I am on AOL 9.0 Broadband and an updated Norton 2004 and running windows XP - have never had a problem before but would appear that Norton is being blocked somehow by AOL Any ideas??

Rachel

Rachel Report 8 Apr 2006 22:39

Hi Ann I'm on AOL and just done a live update without a problem Rachel

Ann

Ann Report 8 Apr 2006 18:19

Anybody else have problem running live udate through AOL Help needed please