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Email problem

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ProfilePosted byOptionsPost Date

JillGr

JillGr Report 30 Mar 2006 15:23

Does anyone use Plus net for their emails? If so, is it working? I haven't been able to access my e-mails or the Plusnet site for a couple of hours. It might be because I've just upgraded my Zone Alarm but I can't tell! Jill

Dennis

Dennis Report 30 Mar 2006 19:36

If when you upgraded Zone Alarm you elected to keep all your settings rather than have a complete new install then it should not be Zone Alarm that is causing the problem, if however you are starting from scatch with Zone Alarm, then no doubt you will have loads of boxes popping up & if you are like me you won't be able to tell what most of them mean. I google the name to find out if it is safe to grant them permission to run, most of them turn out to be safe.

Joy

Joy Report 30 Mar 2006 20:19

Yes. I can send them but not receive them. I rang the helpline and there is a recorded message saying they are sorting out their problem.

Helen

Helen Report 30 Mar 2006 20:23

Jill I use Plus and I haven't been able to get on their website for quite a while. Bit of a pain really as we're just in the process of setting up a new PC at home so I can't try to download emails and was going to use their webmail system Now I don't know if I've got the email I was waiting for Here's hoping its back on soon Helen

Joy

Joy Report 30 Mar 2006 20:54

Just received a few.

JillGr

JillGr Report 31 Mar 2006 09:47

Thanks everyone. I got so fed up that I shut down at about 7 last night. Everything back to normal this morning. It seems that Plus net had a power cut about lunchtime yesterday and they lost everything. At least it wasn't my Zone Alarm. Jill