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DO NOT DELETE YOUR GEDCOM FILE

ProfilePosted byOptionsPost Date

Joy

Joy Report 31 Aug 2005 11:58

If you search for this thread ''Lost Trees - seems like we are back to normal :-)'' you can read about GR giving an extra month - to those who reported the problem. Joy

David

David Report 31 Aug 2005 11:46

And this lot are going to run the 1901 census site!! Frightening.

Heather

Heather Report 31 Aug 2005 11:39

The other day there seemed to be a problem not with uploading but actually deleting your old tree down to yourself. A few people mentioned it.

Anne

Anne Report 31 Aug 2005 11:35

That will account for my problems exporting from the site. I emailed them yesterday and they replied that they will look into it. I would have appreciated it if they had told me there were problems.

Jan

Jan Report 31 Aug 2005 11:27

Heather I know you weren't critising and I didn't take it that way. I am pleased some are being uploaded but I can't understand why some of us seem to have problems and others don't and I just wanted to warn others there could be problems because it is so frustrating. Joy I did ask for an extension to my subscription so I will have to wait and see what they decide to do. Anyway I am going away shortly for a break so hopefully they will have done it by the time I get back but I am not banking on it. Jan

Heather

Heather Report 31 Aug 2005 10:23

I have about 470. I wasnt critisising anyone (!!) I just thought it strange that GR said they had a problem with it at the mo. Ive spent weeks in the past trying to upload but this time it was fairly smooth for a change.

Joy

Joy Report 31 Aug 2005 10:22

Several people reported it and were given an extra month's membership by GR! :-) Joy

Jan

Jan Report 31 Aug 2005 10:21

Heather Perhaps its only a few of us that are having problems but I do know of others. Has your tree only a few names mine has over 700. Anyway I am pleased yours was okay. Jan

Heather

Heather Report 31 Aug 2005 09:24

Strange, I did mine yesterday and apart from the usual 'no name matches your tree in the gedcom' message - which I always get cos I dont have my second name on the tree - it worked fine.

Trudy

Trudy Report 31 Aug 2005 09:18

Thanks for this - was going to try and update mine, think I'll wait a while now. Trudy

Jan

Jan Report 31 Aug 2005 09:04

GR technical support seem to have major problems uploading gedcom files according to their email to me. I have been waiting 3 weeks and they have no idea when the problem will be resolved. Please keep this post nudged until the problem is sorted so other members don't lose their trees as well. Jan