Genealogy Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

My certificate still not arrived . Advice please

ProfilePosted byOptionsPost Date

Linda G

Linda G Report 8 Aug 2005 09:07

I sent off for two certificates at the same time. One arrived last Wednesday dead on the date and the other still hasn't come yet. Postman has been this morning. Never had this happen before how long do you think I should wait before I contact them? Linda

☼ Orangeblossom ☼ - Tracy

☼ Orangeblossom ☼ - Tracy Report 8 Aug 2005 09:21

Ring them. They'll send another. They did that with me when mine got lost in the post. Ironically, the day after I rang them, the original cert turned up lol

The Ego

The Ego Report 8 Aug 2005 09:34

Panic not, dont assume they did the certs on the same day. i ordered 3 certs on the web,and the 3 of them were sorted on different days.

Unknown

Unknown Report 8 Aug 2005 11:52

Linda When I've ordered certs and only one has come, it usually means there is some problem in finding the other one. I'd wait a couple more days and then contact them. nell

Heather

Heather Report 8 Aug 2005 12:37

When this has happened to me it has meant that the cert was poor copy and they send it to be rewritten. Email them.

Irene

Irene Report 8 Aug 2005 18:50

My copy of a marriage certificate never arrived on the given date. I waited a week and telephoned them with the order number and they arranged to send my another copy that came after a few days. No problem. Good luck Irene