Genealogy Chat

I've just sent an e-mail to Support (see after ***; although the original did have my usual transposed letters here & there!), but wondered if anyone else has had this problem? *** I like the new Family Tree software, but I cannot edit the old 'Place of Birth' box - at all. I cannot correct old entries, nor can I insert new ones - which means I can't add anyone new, I suppose. I tried going in from Explorer instead of Camino (a Mozilla variant) but that only gave my my own personal detail - and no tree access at all: it admitted I have a number of names in the tree - just didn't show any tree. Christine

I am having problems all over the place. I loved it at first, but have had to go back to the old one where I know my way around. Deanna

Same problem. Support told me a couple of days ago there was a problem with Mozilla which they were working on. Strangely, on my desktop I cannot even get into my tree using Explorer, but can using Mozilla but still can't amend, particularly place of birth. But using my laptop with exactly the same configuration I can add/amend using Mozilla without a problem!

Me too - cannot edit Also, if I accept the 'pop-up' after typing a few letters of the place, then the place name stored on Genes is the same as the letters typed. So, typing 'Wal' may bring up the 'Walsall, Staffordshire' option - if I accept then the place stored is 'Wal' S

If I do get any response (and I remember that this thread is here!) I'll let you know what they say. Christine

hi Christine yes Iwas having the same problems with the new tree but if you go in to the old tree programme and change it there it will change it on the new one to allen

I've just tried adding a relly and it kept saying please add a place of birth i did this several times and it just kept saying the same so gave up trying Martin

Have just changed some birth dates by going into old tree ......and it worked. Thanks for the thread.