Genealogy Chat
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Purchase of units on Family Relatives
| Profile | Posted by | Options | Post Date |
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Dorothy | Report | 13 Jun 2005 00:47 |
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Has anyone had problems purchasing units on Family Relatives, I have tried for three days and cannot get past the Purchase Unit screen. Help please!! Dorothy, Sydney |
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Heather | Report | 13 Jun 2005 07:42 |
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Have they still not sorted that site!!! It is so good when it works. Send them an email having a moan, they may give you some free units like they did me. |
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Ann | Report | 13 Jun 2005 08:58 |
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Hi Dorothy I have been trying ,over the weekend, to access the site without any joy. It looks like they have problems again. I am trying to get the extra 20% units free so hope its fixed soon(offer runs out 14th!june). Ann |
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Bobtanian | Report | 13 Jun 2005 10:15 |
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Ann I don't subscribe to family relatives, so may be talkng out of a megaphone........LOL BUT I DO know that 1837 online have an offer that expires in that date........14 june......fhs2005. |
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Researching: |
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Dorothy | Report | 13 Jun 2005 23:16 |
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Thanks everyone. Have already complained with no reply, will contact them again and really have a moan. I prefer searching 1866-1920 on Family Relatives, saves a lot of trawling. |
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Heather | Report | 14 Jun 2005 07:37 |
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Yes, Ive said many times the 1866-1920 is absolutely brilliant and easy to check on there and much cheaper than 1837online. They are about to launch 1837-1865 I believe and it would be a real boon to everyone like me who hates trawling 1837online. BUT they have to get the site probs sorted. Yes, do write to them saying what a great facility it would be but unfortunately many people cant use it because of the problems with their site. |
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Dorothy | Report | 14 Jun 2005 07:56 |
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I have forwarded another email, just wish they would sort out their problems, here's hoping. Thanks for your comments. Dorothy |
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Angela | Report | 14 Jun 2005 08:32 |
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I haven't tried it lately, but did have a huge amount of problems when it first started, mainly with the site timing out as soon as I started to search. I did e-mail them but the reply was so technical that I couldn't follow it!! In the end I had to re-register. It is about time that they got the site sorted out because it is so good when it works. 1837-1865 would be brilliant. |
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Ann | Report | 14 Jun 2005 09:23 |
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I managed to get my free extra credits yesterday! There is a notice actually on the home page of 1837 saying they are doing essential maintainance on the site, so maybe that's causing most of the problems. I have had more trouble with family relatives site than 1837, I guess it just depends what day you go! Is it me.......or has the text on the GR reply messages suddenly got bigger? Ann |
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Dorothy | Report | 14 Jun 2005 09:55 |
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You are not imagining the text is bigger. Dorothy |
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