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Trouble registering Ancestry free trials

ProfilePosted byOptionsPost Date

Margaret

Margaret Report 13 May 2005 19:38

Hi Totally Confused It was Mastercard that they wouldn't recognise. I have emailed and had two replies that didn't answer the question or solve it. It might be my fault they don't understand. I have tried again to explain that I can't register because they wouldn't accept the card. Hope it's 3rd time lucky. Margaret

Heather

Heather Report 13 May 2005 11:53

Im sorry to hear that Margaret, you must be chomping at the bit. They have always been very good in replying to my queries, sometimes within hours by email. I suppose you are using an accepted card, are you? Give them another mail - Im sure you will get a nice young man with a name like Kirk or Dwyane contacting you shortly!

Margaret

Margaret Report 13 May 2005 11:18

Has anyone else had trouble registering Credit Card with Ancestry. I bought FTM2005 and am trying to register for the free 90/30 days free trials for Ancestry which were offered. They just wont accept card number which has to be put on for the free trial. I have emailed but no success so far with their replies. Margaret