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After my wonderful day yesterday.........

ProfilePosted byOptionsPost Date

Margaret

Margaret Report 14 Mar 2008 14:09

when my purse was stolen, my flaming telephone is dead !! Phoned BT on friends phone and went through the stupid palaver of talking to an automated voice and pressing innumerable buttons and eventually they tested the phone. It is testing normally they said. Great though I and galloped home. Picked up phone -DEAD !!! In desperation I have now come on-line and e- mailed them to tell them the last two numbers I had dialled this morning and to inform them that it is not, definitely not, working normally. This is about the last straw, I could scream.

McAnne's Gahan-Crazy

McAnne's Gahan-Crazy Report 14 Mar 2008 14:12

Errrr - have you tried plugging a different phone in ?? maybe it's just the phone itself that's dead not the line - maybe ??? *runs*

Merlin

Merlin Report 14 Mar 2008 14:16

Good Thought McAnne,The Running I mean.**M**.:o))>

Margaret

Margaret Report 14 Mar 2008 14:16

No Anne I hadn't thought of that - brain not functioning. I will unplug the extension phone and try that one.

Joanne in Burgess Hill™

Joanne in Burgess Hill™ Report 14 Mar 2008 14:16

This may be a stupid question, but are you online in your own home?

joanne

Hilary

Hilary Report 14 Mar 2008 14:19

Good luck with trying to get hold of phone people, last year I spent hours on the other peoples phones. Everyone said it was working as when someone rung it, it was giving the ringing sound. Not ringing in my house. Finally after 2 weeks, a girl in India believed me & sent an engineer round. It was switched off at the junction box up the road. Spent ages getting to talk to someone, only to be told I had the wrong person. I was spitting feathers. Hate these automated answering services.
Sorry about your purse. There are some lowlifes about.
Hilary. xx

Margaret

Margaret Report 14 Mar 2008 14:23

Hi Joanne - no not a stupid question at all. OH has his own phone line and broadband is attached to that. I know I can use his phone but it wouldn't be fair as we have two sep bills on two sep lines because of the internet - that's his baby !!!

Joanne in Burgess Hill™

Joanne in Burgess Hill™ Report 14 Mar 2008 14:24

ok, it was just a thought. good luck with BT, hope they find the problem.

joanne

Marcelle

Marcelle Report 14 Mar 2008 14:32

My phone went on the blink and I was told it was ok when they tested the line and if BT come out and the fault is in my house they would charge me £145!! Turns out it WAS my box inside so they replaced it and said the cause was damp that had got into a sealed unit and that I should have got an electrician to check it..Anyway cut a long story short I argued and said I will take my business else where and fingers crossed no bill as yet!!

Marcelle

Margaret

Margaret Report 14 Mar 2008 14:36

Oh heck Marcelle, hope that doesn't happen on top of yesterdays events. That would really set me off on one !!!

Marcelle

Marcelle Report 14 Mar 2008 14:40

Sorry you are having such bad luck....

If it is internal just argue with them and threaten to go else where. We give in to easy most the time, I am making a stand lol

Marcelle

ps taking some cream scones back to the shop for a refund later as no cream in them!!

Margaret

Margaret Report 14 Mar 2008 14:45

Hope you get an extra one for your trouble Marcelle. I wonder how long I will wait until I get a reply from my email??? if ever !!

Marcelle

Marcelle Report 14 Mar 2008 14:52

If it anything like getting through on the phone....never! I once had Bt phone me up for something entirely different and whilst he was waffling on I managed to get my son washed and dressed and brush my own teeth! every now and again I just said mmm, really, mmm lol

Good luck and I hope who ever stole your purse didnt get way with to much money and personal things. I keep loads of photo's of the kids in my purse and every debit/credir card going.