General Chat

If somebody does something polite and you say "Thank You" to them they always seem taken aback now too.
If I stop the car to let somebody through and they don't acknowledge me I stick my fingers up at them.Well,if they can't see me to thank me they can't see me being as rude as them.

There is one school near here where the pupils are really polite. They always stand to let an adult sit, stand back to let you go first, their manners are excellent. They all were their uniform and are always tidy and quiet. In this case it must surely be the school training as the pupils come from all over gloucester.

We were in a Game shop this week looking at brain training for the Nintendo. Now, in these shops we stand out like sore thumbs and we always get "Are you OK?" But this time we got the American "You OK Guys?" It made me giggle.

Ann
Glos

I truly believe that some young people just don't know about manners.Maybe because their parents had bad experience of the kind of manners we were taught where young people didn't matter,which wasn't exactly good manners on the part of their elders,and decided they were not going to inflict this on their own children.

I was on the train once.There were two perfectly well behaved,please and thank you type boys on the train too.All the seats were full and I was near the window so that lets me off.
There was a woman,probably in her fifties,standing,holding a baby.Neither boy offered his seat.I don't think they even thought about it.It was out of their realm but I am sure they would have done had they known.

my daughter works at a.d. and she has had letters to
the top office from customers saying how pleasent and
well mannered she was ...that's my girl.
lynnx

I had this in a local bridal shop, I went into the shop the young girl near the counter gave me a hard stare then went on with writing, fair enough I thought.
I then walked up and down the racks of dresses ( and there were a lot of them) I pulled dresses out looked at them put them back.. at no point did anyone even say good morning, they were too busy trying to decide what jewellry they fancied buying for themselves from a pedlar.
I left after 15 mins, when I got home I e=mailed the manager of the store and informed him of the days events, a couple of days later I got an e=mail back no apology just saying if I would like to contact them and return to the store they would "make sure I got the service I deserved" yeah right

It is a pity because,once you have been trained to deal with customers properly and politely you don't ever lose it unless you want to.

Nobody seems to count back your change anymore.

lol Sharron, I got so peed off at Sainsburys years ago with 3 young children and the girl at the till ignoring a question.......I just left the whole lot on the belt and walked out...... took me ages to go back in again, I thought they would throw me out....

I don't think they put in the effort to train them.
Having said that.We had a one off commission from a PR company to visit a plumbing company.Just one branch was not doing the turn-over and they could not understand why.The managers had been in and could not find out why.

It turned out that the receptionist was pig b****y ignorant and was turning away more customers than she was keeping.

Fine,so we sussed that one.

This company now boasts about it's excellent training facilities blah,blah,so we went in their showrooms to buy a shower.At least I thought we did.The trade counter ignored us as we went in and the bathroom sales staff had better things to talk about to each other.

I said "Bu**er this!" very loudly and went for the door.
One salesman asked if he could help me.I explained that he could have done and left to spend my money elsewhere.

I don't believe it eh!

we went into currys to get a new t.v. the young lad came up to us and said you alright mate,!! now we are not young and I have always had shops I would have sacked my staff if anyone greeted customers like that, needless to say we went to comet and got excellent service,....

Hey you've reached the age of invisibility ! I'm the one shouting thankyou while holding the door open for the philestine masses . Might as well just go shop- lifting nobody will notice !! LOL

Oddly enough Sharron, I got the same from a local charity shop.....the lady at the till was so busy chatting to her mate.......in the end I gave up and walked out.....

Like you, when I worked in a shop for 6mths after I left school, such behaviour would have got me the sack. Good manners are so rare today that I make a point of thanking staff who do have some and occasionally write to the manager to congratulate him on his staff. Makes so much difference to your day, doesnt it? Jean

Among my many unsavoury habits I am a very experienced mystery shopper of many years standing and once worked in Woolworth's.

How I wished I was working today.
As some sort of special treat we went into Poundstretchers in Totton but I very much doubt if the staff know that.I always thought it was rude not to give your customer your undivided attention,that was how I was trained.

Today, though,I had the audacity to walk up to the till when the two young ladies were having a very important chat,including a look at that little girl over there.Looking at me was out of the question!

At the end of the transaction/interuption the sum required was indicated to me during a short pause in conversation,the little girl had gone round the corner by then.

Having carried out the necessary with my card,the young lady stood chatting and waving it at me as I stood watching her.Eventually she paused her chat again to say "There you go."
When that didn't seem to get through to me she said "Thank you."

Alright,so I am the sort of low-life who visits their shop but they are never going to attract the Harrods clientel if they don't invest a couple of minutes to training their staff in better manners.

I thank you.