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HELP MADE BIG MISTAKE!!!
Profile | Posted by | Options | Post Date |
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Cindy | Report | 6 Oct 2009 10:36 |
HELP!! i've made a big boob. not only have i not backed up my tree elsewhere, i some how added my nan Ethel Franklin twice, once as herself and once as a sibling..then proceeded to add to the sibling instead of her so branches off wrongly. not happy with that i then deleted my nan thinking it might connect and now its gone to pot. oops the correct bits are out there in cyber space somewhere and show if you connect to someone else down the track but dont show via my nan...MMMM tricky one, i even tried marrying the sibling ethel to her husband but didnt work either.(deleted that idea)..:-) |
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LadyKira | Report | 6 Oct 2009 10:49 |
Mistakes like this can happen if you try to move on before it has finished saving. Contact GR . Explain what it should be and they will sort it. |
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Berona | Report | 6 Oct 2009 10:50 |
Not sure that I understand what you have done, but have you tried going to the botton half of the screen, where all the information is, and doing an Edit?....Might be best to delete a few and start them again. |
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Cindy | Report | 6 Oct 2009 10:59 |
thank you for your reassurance that its not just me..had to laugh but hours down the drain, will try both of your advise thank you very much..cindy |
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BrianW | Report | 6 Oct 2009 11:00 |
The GR tree is, lets say, not ideal and has trouble handling certin relationships which a proper genealogical software can cope with. |
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Researching: |
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Annx | Report | 6 Oct 2009 12:25 |
Well, I've managed to end up with 3 copies of the same person in my tree!! If I highlight one, it highlights them all, if I try to edit one, it does them all!! I think I will have to contact GR to put it right. lol |
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Researching: |
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Stevie | Report | 6 Oct 2009 13:07 |
Hi All, |
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Deanna | Report | 6 Oct 2009 13:55 |
Cindy, me too. |
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Deanna | Report | 6 Oct 2009 13:56 |
Thanks Stevie, I will try that. |
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Mark | Report | 6 Oct 2009 13:58 |
Notify genes of your mistake and they will rectify if you tell then exactly what you have done wrong. I was given dud info from a cousin and they - genes, helped me amend tree |
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Deanna | Report | 6 Oct 2009 16:14 |
I have tried that Mark, but they told me the usual. |
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LadyKira | Report | 6 Oct 2009 16:18 |
If you notify support they can |
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Roger | Report | 9 Oct 2009 19:21 |
Buy some decent software, download your GEDCOM from the GR site and edit it independent of GR, and then upload the finished file. |