General Chat

Did do sweetie, yesterday. :-D
I am currently awaiting their reply of "Have you tried changing your Browser". ;-)

:-( Contact 'Support'??

Well done all that, step by step... and still the Upload button is not responding :-( :-P

Edit

You can add photos to details of any of your relations. From the Family Tree page, select the relation then click on the 'Edit' tab in their name box. This will open the details panel.
Select 'Photos' from the top of the details panel, then click on 'Upload'.
You will be shown a box that says 'Upload to Keepsafe'. Click on the button that says 'Browse' in this box. If you click on this you will see a view of your computer's drives. Locate the image from where you have saved it on your computer then click on the 'Open' button.
You're now ready to start uploading the image. Click on the 'File chosen - click next' link and select the photo type from the onscreen options. Click on the 'Upload to Keepsafe' tab once to start the process, it may take a little while to be transferred to our server.
Once the photo's uploaded, you can add any notes that you wish. A copy of the image will be stored in your Keepsafe too.

:-D

There's probably quite a bit more that no one person knows about. If we all work together, we'll get there eventually.....then GR will have a twiddle and we have to start again. ;-)

Hmm...thanks for that DET sweetie.
I always thought they were separate from each other.
Hey ho!, we`re never to old too learn new things are we ? :-D :-D

I reckon that it ought to tell you when you click the upload button in the Tree section that you have to upload to 'Keepsafe' before this button becomes operational.
I`ll give it a whirl anyway, thanks again sweetie x
:-D

hi shane
if you have a picture on your computer in pictures then if you know the name/or number of picture then do as i said with info before and select the picture name or number and then it should come up ?

Shane - that's right. it does have to be loaded to the keepsafe first. After that you can attach it to as many people as you want, including isolating a head-shot to use as a profile photo.

Have a read of the 'Keepsafe' section on http://www.genesreunited.co.uk/help/faqs

Hi there, :-) are you saying a photo has to be loaded in to Keepsake before you can upload it on to your tree? That doesn`t seem to make sense to me.

Perhaps I am missing something pretty simple :-D :-D

Shane

hi
i will give you the print out details
select photos from the top panel then click upload you will be shown a box that says upload to keepsake click on the button that says browse if you click on this you will see a view of your computers drives. locate image from where you have saved it on your computer then click open button. you should be ready to start uploading the image. click on file chosen click the next link and select the photo type from the onscreen options. click on the upload toi keepsake tab once to start the process. it make take a while.
once photos uploaded and notes if you want. hope the works.

hi, I did all that .. But when I hit the upload button... nothing happens.
No use asking the GR Techie team, there answer to everything. is always the same.
"Try changing your Browser".... Fools.

hi
i found the answer with the help at the top of the page and i think i put the question how to upload pictures and the answer came. hope this helps

Pray tell me the answer you found seagate. As the "Upload" photo button within my tree fails to activate. :-(

found the answer many thanks

hi
i cannot remember how to add a photo to a family tree member there is one there already can i add another without deleting the first one? many thanks :-)