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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Contact Support

ProfilePosted byOptionsPost Date

BrianW

BrianW Report 19 Feb 2025 21:02

I have just contacted Support to ask them change my email address but now realise that I had already done it but to a different address to the one I have just requested it is changed to.
Now I can't find the link to Contact again to ask them to ignore the message I just sent.

Can someone guide me back to where the Contact Support link is located.

greyghost

greyghost Report 19 Feb 2025 22:22

Click on "Home" at the top of this page. Scroll to bottom of that page.

Choose " Terms and Conditions" and find the email address at the bottom of that page or "Privacy Policy" and find under Item 18 or 19
or "Company information" and find under Complaints process

[email protected]

LondonBelle

LondonBelle Report 20 Feb 2025 09:54

The following is the email address that I used this week and got a response from them next day

[email protected]

Hope this helps :-)