General Chat

Still no reply --going to phone again tomorrow, Ros

H i Caz, Rona and her partner and son are in Gran Canaria --so he had his birthday there. We all went out for lunch last Sunday --Mum , Dad ,me , OH , brother and family , sister and family. We all got Dad and Mum a night in Gleneagles hotel on Wed -which they loved. There was wine at £3000 a BOTTLE ---they didn`t buy any LOL, I`m P***** O ** with the Complaints Dept. in Glasgow`s Southern General hospital ---named and shamed them now !!!! Ros

Ros, Ive just seen this thread, they are not behaving professionally at all are they? Hope you are keeping well and Rona is on the mend, Did your grandson and dad have a nice day? Caz xxx

STILL NO REPLY TODAY, Ros

my grandson JAMES has binders syndrome we met 2 years ago with the genetics expert who took photo's of him and his twin Shannon to compare size ect James is 11 and looks about 6 we waited and waited its been 2 years now and we keep getting fobbed off they say its so rare its hard to get information from America i could have walked it by now last week we were informed the genetics Lady's been on maternity leave will her child will be at university before we get the answers its OK for her she doesn't have to worry that she could just find her child well i don't want to say how i just don't think they care i have said we will give it till the end of April then i am writing to the hospital administrator to complain our GP said he has already did this

contact your PCT PALS department...if you phone hospita main switchboard and ask to be put through to PALS they should sort you out

Brand new in Scotland --she`ll be the first as surgeons are coming from Usa to assist the surgeon, Ros

ahh I know what osteotomies are--never heard of that one though--and I'm orthopaedic!!

Carol , GOOGLE it --you won`t have heard of it Ros

Know what you mean--Our discharge letters are signed by nurses but written by doctors--that's why we check'em! I'm not sure what that procedure is Carol

The discharge letter was signed by a nurse my daughter had never even seen --it said arthroplasty with 30 stitches/clips to be removed in 10 days when she had an arthroscopy with 2 stitches. As a nurse it makes me so angry and I know mistakes are made but she`s going in for major surgery soon -a GANZ procedure and is worried, Ros

think you are--we have a PALS (patient liason service) see if your hospital has one and up your complaint onto a proper form--we always check our discharge letters before we print them--especially if we get a few discharges and the docs are new to it, we often get right side instead of left etc but us eagle eyed nurses usually spot it and put it right. Often the letters are written by very busy and weary docs in the middle of the night. no excuse I know but that is why we double check em Carol

When Rona was in having her arthroscopy there were a few problems --most worrying was the discharge letter said she`d had a hip replacement --it was a camera in her hip -an arthroscopy. I wrote to the hospital and the policy is to reply in 20 days --it`s now 25 . I phoned two weeks tomorrow as we were seeing the surgeon on the 4th and the lady in Complaints Dept said it was drafted --just waiting for signature. Still not received it and phoned today --she said a letter`s been sent out to say they are late with answer cos the Consultants ? -it was only one --were on holiday. Think I`m getting the runaround and a bit p'''''' o''with them. Rant over !!! Ros