Ancestry Help Please

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Profile	Posted by	Options	Post Date
Member Since: September 2004 Posts: 3 234 Send Message	McB	Report	14 Jan 2007 13:19
	My wife has her tree on ancestry ( not the tree you put on this site ) & has had a reply from two people but the reply is a mass of jumbled letters numbers & characters, anyone know whats happening, she has done a virus scan which is all clear. Brian
Member Since: March 2005 Posts: 2 312 Send Message	Contrary Mary	Report	14 Jan 2007 13:58
Member Since: March 2005 Posts: 2 312 Send Message	Hi Brian Sorry can't help you on that - try sending e-mail to ancestry help to see if they can see what the problem is. Mary
Member Since: May 2003 Posts: 2 367 Send Message	Mike. The Leicester Lad.(GC)	Report	14 Jan 2007 16:32
Member Since: May 2003 Posts: 2 367 Send Message	Greeting’s Brian……. Could It be……… That your problem might be that the sender has composed the message in a font that is not recognised by your computer. ? Is there a way of returning a message to the sender explaining the problem And ask that they use a font that will be easily recognised by your computer. MIKE.
Member Since: September 2004 Posts: 3 234 Send Message	McB	Report	14 Jan 2007 17:15
	Mike Thanx for replying, she's going to reply with your suggestions. Brian