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Hotel complaints advice

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ProfilePosted byOptionsPost Date

JackyJ1593

JackyJ1593 Report 14 Feb 2005 16:20

My daughter and I ended up in a really grotty Hotel on Saturday night and I have a list of about 30 things that were wrong. These include items of Health and Safety and misleading information. I will write to the H&S department for that area and also the company who advertised the Hotel on their site. Any other ideas please? Jacky x

Researching:
Keady, Kilkenny, New Ross, Fulham, Battersea, Clapham, Swaffham, Upton Upon Severn, St. Mary Cray

ஐ+*¨^¨*+e+*¨^¨*+ஐ Mildred Honkinbottom

ஐ+*¨^¨*+e+*¨^¨*+ஐ Mildred Honkinbottom Report 14 Feb 2005 16:21

Trading standards ?? Elaine x

Speedy

Speedy Report 14 Feb 2005 16:22

You could also write to the head office, and list every thing that was wrong with the room. Bev

Maz (the Royal One) in the East End 9256

Maz (the Royal One) in the East End 9256 Report 14 Feb 2005 16:28

If you booked it through an agent, then you should address your complaint to them to take up on your behalf. If you booked it direct, then you should complain to the Manager or owner of the hotel. Is the hotel part of a chain or a member of any travel trade associations?? If so write to them too. Maz. XX

Jan From Bristol

Jan From Bristol Report 14 Feb 2005 16:32

Jacky bet it was same one we were in maz why have some people got numbers?? what have i missed?? xx

JackyJ1593

JackyJ1593 Report 14 Feb 2005 16:32

The manager was 'not available'. It isn't part of chain (thank goodness!). I will add Trading Standards to the list. Thank you. Jacky x

Researching:
Keady, Kilkenny, New Ross, Fulham, Battersea, Clapham, Swaffham, Upton Upon Severn, St. Mary Cray

ஐ+*¨^¨*+e+*¨^¨*+ஐ Mildred Honkinbottom

ஐ+*¨^¨*+e+*¨^¨*+ஐ Mildred Honkinbottom Report 14 Feb 2005 21:21

OOOO Watchdog !!! There thats one to contact lol Elaine x :o))

Hawthorn

Hawthorn Report 14 Feb 2005 21:27

Before you book any other hotel (anywhere) have a look on www(.)tripadvisor(.)com. It's a realy good site where you can see reviews on lots of hotels worldwide and also resorts.