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PLEASE HELP ME

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Jean Durant

Jean Durant Report 7 Feb 2005 14:36

Posted a message on the Tips Board yesterday and got a couple of replies but nothing has helped. Had an account with Ancestry.co.uk for 4 months. Never any problems until Friday when I couldn't log in. Thinking I had forgotten my password I filled in my e.mail address asking for a new link. Message came up that an e.mail had been sent to me. I have done this 5/6 times so far and still not heard from Ancestry. The message comes up about an e.mail sent to me but I have not received it. Anyone with a brain out there got a solution. My brain, such as it is, has now gone into overdrive and I feel like I am experiencing groundhog day... Again.... again.... again. Jean x.

Heather

Heather Report 7 Feb 2005 14:41

Hi Jean Just a thought but some of my mail gets sent into the Spam Folder and I have to rescue it. Heather

sandra rogers

sandra rogers Report 7 Feb 2005 14:42

jean i will help you if i can.I had trouble like you so i put it in my favorites and logged on from there.When i logged off i just clicked on the red cross no probs.Jean e-mail me as i am out in a mo

Jean Durant

Jean Durant Report 7 Feb 2005 14:56

Thanks for your replies. I have just read Gaynor's thread and at the moment I am too upset to concentrate on my tiny little problem. I'll give it half an hour and then I'll pop back. Thank you all. Jean x.

Jan From Bristol

Jan From Bristol Report 7 Feb 2005 15:01

(((((hugs Jean)))) Hope you get it all sorted Jan xx