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findmypast error messages - 1939 register

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SylviaInCanada

SylviaInCanada Report 8 May 2016 05:01

I've been using the new records on fmp this evening ....... no problems :-)

that is, unless I could find out where Gradall was in relation to Slaidburn :-(

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

JoonieCloonie

JoonieCloonie Report 7 May 2016 16:47

ah so it wasn't just the 1939 register ... I tend to use Ancestry for things like censuses and BMDs so I hadn't noticed.

Love or hate Ancestry, it isn't out of service too much.

Aha, the 1939 is now showing me what I wanted to see.

Meanwhile, tell 'em what you think, Joan!

Researching:
You remember me. :)

Rambling

Rambling Report 6 May 2016 19:32

Done, have mentioned the continuing breaks in service, plus the poor transcriptions ( too many entries showing as blanks for no good reason). I might have mentioned the 1939 errors but there are just too many to go through lol, I've just learned to expect the worst and try all the work rounds.



Researching:

JoonieCloonie

JoonieCloonie Report 6 May 2016 19:05

but if nobody complains ...

You can be polite Rose. Effort! :-D

Researching:
You remember me. :)

Rambling

Rambling Report 6 May 2016 19:02

lol Joonie I was making the effort NOT to tell them my thoughts ;-)

Researching:

JoonieCloonie

JoonieCloonie Report 6 May 2016 18:58

tell 'em yer thoughts Rose!

I have both about the error messages and about the misleading false search results ...

Researching:
You remember me. :)

Rambling

Rambling Report 6 May 2016 18:05

Had the same problems for the last couple of hours, and last night :-|

Researching:

JoonieCloonie

JoonieCloonie Report 6 May 2016 17:47

Today it gave me search results and then would not let me look at the records.

Then it just stopped giving me search results.

Now it's giving me one search result for the name John Slaughter when I am really very sure there was more than one John Slaughter in all of England, given that 20 of them died in the next 20 years (and in fact it had already found me the one I wanted but wouldn't show me the household/image).

There's a 'Contact Us' link at the bottom of the page.

I've told them my opinion about these constant problems with the 1939 register.

Anybody who's getting the same problems, feel free to let them know yours!

Researching:
You remember me. :)