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This site is a joke and I am not laughing

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ProfilePosted byOptionsPost Date

Jemma

Jemma Report 30 May 2013 16:35

I find that some of the HELP given on Finding Ancestors board can be quite abrupt.Ok we sometimes get our postings wrong and duplicate them but some answers are a little bit condescending and can be read as a little bit rude to the person asking for help.As you say we do pay for this site and asking for help can be quite daunting especially to new comers.Onchecking a lot of replies I find that the attitude on some people are not very encouraging as to asking for further help.I think it will be quite a while before I ask for help again.Will probably not renew my membership when due.
Diane

PeeEmm

PeeEmm Report 28 May 2013 00:36

Thank Gai

I got caught out with this scam about a year ago.
I paid to find out information - what they found I already knew, then they wanted more money to do a further search and find more - that's when I got suspicious - so I complained and to cut a long story short I did get my money back.

Regards

Peeemm

Researching:
MONAGHAN, WILLDER, Naylor, Gould, Rowntree, Frier, Vesty, Cowin, Patchett, Morrissey, Churchman, Pinkney, Hallam, McGow, Brewer, Weinstein, Ody, Goldsmith, Crossley, Binns, Bland, Jeeves, Rusted, Starbuck, Hinks, Oakley, Clarridge, Greengrass, Kelsey, Sillitoe, Stubbins, Soulsby, Greenland, Tily, Errington, Simm(s), Salmon, Rice, Wiltshier, Bland, McCreton, Forster, Foster, Hebron, Hindmarsh, Atkinson, Stoker, Partis, Wardrobe, Chimes, Cadd, Green, Hart, Hammersley, Spink, Bell, Osbaldeston, Eykelbosch, Tweddell, Johnson, Lambton, Hedley, Constable, Barrett, Frith, Brothwell, Bloomfield. Barrass

Gai

Gai Report 28 May 2013 00:18

PeeEmm,

Yes I'm aware that GR and FMP are owned by Brightsolid and I have a sub to FMP that's why I know the ads don't appear on FMP.

There is normally one ad on FMP

Find you Family History
Ask a Researching Expert Now! Get All Your Questions Answered.
JustAnswer.com/Genealogy

When you click on the site it's US base and you are meant to get an answer to you question asap. They boast that a new question is answered every 9 seconds though you don't know how long it takes to answer your specific question. I've never used the service as I'm a bit of a sceptic.


Thanks TootyFruity. :-)

Note: As I've typed this message sitting at the bottom of the screen is the ad for ancestry.com.au. :-S

Researching:
Moreman's of Mangotsfield, Matchett's of Ireland & Essex, Craddock's of Scotland & Manchester

PeeEmm

PeeEmm Report 27 May 2013 15:45

Gai

Your ref to ads on GR

Do you realise that both GR and Findmypast are owned by BrightSolid?
So advertising will be common between them (GR and FMP)

Ancestry and Bright Solid are likely to be at each other's throats. :-S

PeeEmm

Researching:
MONAGHAN, WILLDER, Naylor, Gould, Rowntree, Frier, Vesty, Cowin, Patchett, Morrissey, Churchman, Pinkney, Hallam, McGow, Brewer, Weinstein, Ody, Goldsmith, Crossley, Binns, Bland, Jeeves, Rusted, Starbuck, Hinks, Oakley, Clarridge, Greengrass, Kelsey, Sillitoe, Stubbins, Soulsby, Greenland, Tily, Errington, Simm(s), Salmon, Rice, Wiltshier, Bland, McCreton, Forster, Foster, Hebron, Hindmarsh, Atkinson, Stoker, Partis, Wardrobe, Chimes, Cadd, Green, Hart, Hammersley, Spink, Bell, Osbaldeston, Eykelbosch, Tweddell, Johnson, Lambton, Hedley, Constable, Barrett, Frith, Brothwell, Bloomfield. Barrass

GenealogyResearchAssistance

GenealogyResearchAssistance Report 27 May 2013 14:02

Gai you're not a mug just someone who cares about the site. :-)

Researching:
Genealogy Research Assistance is a friendly Facebook page to help with researching family histories. https://www.facebook.com/GenealogyResearchAssistant?ref=hl

Gai

Gai Report 27 May 2013 13:33


Jax, it's interesting that Ad Choices who puts the advertising on GR also puts their ads on FMP and I've never seen an Ancestry ad on FMP.

The mind boggles.

Researching:
Moreman's of Mangotsfield, Matchett's of Ireland & Essex, Craddock's of Scotland & Manchester

jax

jax Report 27 May 2013 12:40

Oh, Ok then just a thought

Researching:
Nothing much

Gai

Gai Report 27 May 2013 12:34

Jax,

I've been told by Estelle that GR do have the capacity to have the ads removed from the boards and there not meant to be there in the first place. You would think after the first time I reported this issue a few years ago they would have put a permanent stop to it.

I notice on the UK site there is an ad for Retirement advice etc on the banner across the top of the screen. All week I've seen the Ancestry ad and I can't believe it's still there after all this time. Seems like no one works at GR as many still have error messages and I still see ads. :-|

TootyFruity, you are probably right and I don't know why I bother in the first place. Must be a mug!

Researching:
Moreman's of Mangotsfield, Matchett's of Ireland & Essex, Craddock's of Scotland & Manchester

GenealogyResearchAssistance

GenealogyResearchAssistance Report 27 May 2013 12:17

Gai I would take the stance of if GR can't be bothered sorting it once and for all (you've been notifying them for a few years now) then why should I . It's their problem an you've done your best to bring it to their attention.

They are obviously happy advertising their competitors

Researching:
Genealogy Research Assistance is a friendly Facebook page to help with researching family histories. https://www.facebook.com/GenealogyResearchAssistant?ref=hl

jax

jax Report 27 May 2013 12:15

I get ads for things I've googled Gai like trip adviser or Ebay and have had the odd ancestry ad

I don't think it is down to GR

Researching:
Nothing much

Gai

Gai Report 27 May 2013 12:01


GR is such an annoying site and I wish they would sack their Marketing Manager as I'm fed up with constantly emailing screen shots of the Ancestry ads that appear on the boards.

I emailed screen shots a week ago and the ads are still there. :-|

Not Happy.

Researching:
Moreman's of Mangotsfield, Matchett's of Ireland & Essex, Craddock's of Scotland & Manchester

MinxyMoos

MinxyMoos Report 26 May 2013 12:04

I keep geting the 404 file not found or moved error message!!

I get this everytime i look at someone elses tree and try to send a member to the clip board..... I'm rather frustrated by this as I am a new member just starting out my tree and of course I have spent money on something that isn't working properly.

*feeling a tad scammed* :-|

Researching:
Frank Arnold Croxford b1903 / d1965 - Yorkshire, may have been further afield such as the Merchant Navy! He's had 2 marriages - Mary Oates & Rose Leng, other than this I have no other information on him, can not find ancestors before him either, all leads appear a dead end, any help from anyone would be great - this man is my grandfather - thank you :)

SylviaInCanada

SylviaInCanada Report 24 May 2013 18:48

GB ..................


and GR


I got that message earlier this week re site being down for maintenance ............ dated 12 November 2012 :-S

The site was down for approximately 35-40 minutes, between 00:20 am and 00:55 am, Wednesday May 22.

It apparently crashed at about 00:20 am.

A notice saying down for essential maintenance, 12 November 2012 went up at about 00:48 am.

The site was back in action by about 00:55 am

GR did respond on their FB page, at 1:12 am Wednesday May 22 .................... "sorry for the inconvenience, the site is running fine now."



I am also now getting error messages when trying to open My Threads ................... this has been going on for about a week.


It sometimes takes 2 or 3 attempts to open My Threads.



Very frustrating

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

GlitterBaby

GlitterBaby Report 24 May 2013 15:41

My Threads is the most useful bit of this site for me and again got an error message.

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

GlitterBaby

GlitterBaby Report 24 May 2013 11:24

There were problems earlier this week when the site stopped working and produced error messages.

I believe that some members were getting a very old message being displayed.

BUT just got the error messages when clicked on My Threads.

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

SylviaInCanada

SylviaInCanada Report 20 May 2013 20:03

still getting error messages :-|

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

Joy

Joy Report 20 May 2013 18:43

http://www.genesreunited.co.za/boards/participation?pcp=0 :-| :-| :-|

SylviaInCanada

SylviaInCanada Report 15 May 2013 18:43

I have :-(

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

GlitterBaby

GlitterBaby Report 15 May 2013 12:32

Thankfully not had an error message for the last few days now.

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

Joy

Joy Report 14 May 2013 21:53

:-|

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