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no Hot Matches as I use a Mac computer
Profile | Posted by | Options | Post Date |
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Eunice | Report | 4 Jan 2012 18:54 |
does anyone else out there use a Mac computer and not get any Hot Matches? I have had nothing now for almost a year ..... I have from time to time asked why, but I am told I am no longer compatible even though for the 1st 5 years of membership I was!! I have been told to click on all the names in my tree individually to check if others are researching that particular name, but this is tedious and time consuming. Does anyone have any suggestions? I use both Safari and Firefox. |
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Gai | Report | 4 Jan 2012 23:18 |
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Researching: |
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Eunice | Report | 5 Jan 2012 00:28 |
LOL!! No, or me and you both maybe Gai! I regularly used to get 4 - 6 pages of names every 2 - 3 weeks but suddenly they stopped. I was told that my server - Safari - wasn't compatible with genes RU, but I could not understand this as I have only ever used a Mac computer. The help desk staff suggested I use Firefox but still to no avail. We will just have to wait for others to contact us I guess but it IS frustrating!!!! |
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InspectorGreenPen | Report | 5 Jan 2012 06:19 |
Sorry if I am missing something but I can't see what the connection between HotMatches and using a Mac might be. The particular PC or browser you use may not always allow certain web pages to display correctly but will not affect the HotMatch process itself which runs on GR's servers. |
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Gai | Report | 5 Jan 2012 07:36 |
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Researching: |
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Eunice | Report | 5 Jan 2012 11:05 |
Thanks IGP and Gai; I don't know the answer either, but I have just checked my records and my last HM was almost a year ago so nothing since then. Guess we are not going to solve this one so will 'put it to bed' so to speak. Thanks for your suggestions, both |
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Lindsey | Report | 5 Jan 2012 11:56 |
I don't understand why GR has an issue with Safari. I love my MacBook and everything about it, including Safari but had so many issues that I've had to switch to Chrome for my research. Maybe GR should wake up to the 21st century. |
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SylviaInCanada | Report | 5 Jan 2012 19:51 |
I haven't received notification of Hot Matches for many months |
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Researching: |