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Kath - GEDCOM is a standard file format for family tree programs. If you want to get one from your GR tree, click on 'Import/Export Tree' on the left and choose export. Unfortunately it usually takes several attempts before it actually gives you a file! Kate.

Hi everyone, I'm very new to this site aand have just read the messages on this page with horror as it had not occurred to me that I should do anything except put info on the GR site. I know enough to back-up to floppy but havn't got CD and what is a GEDCOM file? and how do you export it? Help! Kath

Hi Ronald and Brian, Thanks for your replies Ronald I have sent it to the manufacturers and they can't get it back. Thanks anyway. Brian that is a really good idea. Anyone got any offers. Zoe :)

First of all I will say that I too have learnt the hard way and lost files through a computer crash. Thankfully not since I've been doing my tree. We think it was a virus, so make sure anti-virus and firewall are in place, £40 a year is cheaper than doing all that research again. There are so many ways to back up data that there really is no excuse, writeable CD; memory stick; website; office computer; etc. If all else fails, if you have a good friend on here why not exchange e-mail addresses and swap files say once a week or so?

Hi all Just came across this thread and wondered if you knew that there are people out there who can retrieve data from crashed hard drives. It's not 100% guaranteed, but nearly. The only drawback is that it can be expensive, depending on the cause of the crash. If you Google 'data recovery' or 'hard drive retrieval' there are a good number of services on offer. Make sure you click 'search pages in the UK' before you start the search. I know it's a last resort but it may be worth it rather than repeating all your previous hard work. Good luck and regards Ron

Hi to everyone, Just a quicky on my hubby's pc and he hates that says all this genes stuff broke our home pc. I am getting my pc back on tuesday all my work was well and truly gone, if I start asking the same questions you all know why. Thanks for all your kind support. Zoe :)

Hi Zoe, Just seen this thread and know just how you feel. My hard drive crashed last week and I lost everything except the bare bones of my tree that I had on here. Photo's, Will's, 1837 saved pages etc all gone along with my full tree (complete with all of my notes). I did back my tree up on disk last year, but I stupidly recorded over it when I needed a disk urgently and couldn't find any spare. Lesson well and truley learn't!!!!! Sue:-) (now trying to rebuild through the tears)

Zoe, just in case you don't know, you can export your tree from Genes Reunited as a GEDCOM file and put it into your family tree program on your computer. Then copy it onto a floppy disk or whatever so you have a backup. But I guess you had lots of stuff that isn't on the GR tree. I must say I try to write everything down as well as put it on the computer, just in case. But if I can find anything I sent you or that you sent me, I will send it to you again. I'll have a look later on because I've got to go out now though. Hope you manage to retrieve your tree! Kate.

I oroigionally had my tree on Family Tree Maker ... AND I copied it onto CD as well ( when I got to 300+ names). Now, I update the CD every few months ... so I have a complete tree on Gedcom on CD. Safe as houses. I also have my tree on Tribal Pages ..... BUT, because that site is free, I DO NOT rely on it being there forever !..T P could decide to close down through lack of funds ... as I doubt many people offer 'donations to update'! Always keep an upto date tree on CD. I really do feel for you both Zoe & Maureen ... I do know how painful it is .. I lost all my contents when I got a few virus's come in through the backdoor when I tried to get on Ancestry through the tradesman entrance :-( last year. Not nice. Dancer x

It made me shiver to read that. Everyone, please put your tree into cyber space on some sort of homepage - Ive got mine on FTM2005 website and now Tribalpages. It would be an absolute blow to lose the lot.

Hi babe I can't believe it all went. Was nothing at all retrievable?

Hi Maureen, That is a problem, I had not thought about anyone deleting my tree from here I would be in trouble if that happened as I haven't even put my tree back together again. Oh well I hope you find out who is doing it and stop it happening. Zoe :)

My tree's here Someone keeps deleting it and I have no idea who is doing it or Why they are doing it. Maureen

Hi Maureen, Go on to the tips board and ask if someone knows Judy in the States. Everyone knows of her on there. Good luck with your tree. Zoe :)

Zoe Have you got a contact for Judy in the states As i could do with someone to sort my problem out that I have Someone told me about her But dont know how to contact her Maureen Ps Heres to a quick recovery

Hi Lib, Yeah thanks for taking an interest I do you are right I should be grateful I have found them, althought most are alive LOL. I do have some bits and bobs (i sound like that program my daughter watches now) which I can use though. Thanks again Zoe :)

Hi Victor, I think I might enquire about that because I think it was Judy in the States who also suggested that. Sounds like a good idea to me. Thanks again Zoe :)

Hi Maureen, I do have bits of paperwork flying about all over its just that it took all that time and effort to put in into a program, thus I am rather gutted. It is not that easy I haven't got back to Adam and Eve or anything ! Zoe

Hi Zoe sorry to hear you have lost your data, I dont know if you are aware, but you do still have 254 people on your tree with GR. Lib x

Zoe Have you ever thought about putting a second hard drive in your computer and just copying your information over to it. This is very simple to do and very quick. If you then suffer a fatal error on your main hard drive you will still have the other hard drive intact. Even if you have a fatal error in the backup hard drive you still have the main hardrive with the information on. It is very rare that both will go at the same time. Victor