Genealogy Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

how long for certs??

ProfilePosted byOptionsPost Date

Carter

Carter Report 13 Apr 2006 08:46

Hi isent off for 7 certs on the 14th march and received on on the 6th april but no sign of the others. i did a stupid thing and didnt keep ref numbers of the orders. i did them on line on the gro site. how long do they usually take? can i chase them without a ref no. ? thanks linda x x

Jean

Jean Report 13 Apr 2006 08:50

The first certs I sent for took over a month. I had just send an eamail to the gro asking when I might receive them and they arrived that day! Their first reply to me was a very general one so you might not have much luck even with reference numbers! I'd just be a bit more patient - and of course next time you'll keep the reference numbers won't you? Jean

Linda in the Midlands

Linda in the Midlands Report 13 Apr 2006 08:52

I had 2 due for dispatch 10th April, one arrived last Sat and the other yesterday. so seems they are getting a bit quicker :)

Helen in Berkshire

Helen in Berkshire Report 13 Apr 2006 09:39

I ordered one yesterday (11th) and was given an estimated despatch date of 8th May, so I don't think things are noticeably improving! Helen

Jeanette

Jeanette Report 13 Apr 2006 09:48

I got certs that were due to be sent out 6th April on the 6th and one on the 7th April Jeanette

Carter

Carter Report 13 Apr 2006 10:03

i had hoped to receive them today and i dont think there is any postal deliveries over easter and i shouldn't think that staff at gro will be working till tuesday next week so i suppose it will be end of next week - i hope. love linda x x ps i will defo remember to keep ref no in future !!!