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What has happened to the family tree?

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ProfilePosted byOptionsPost Date

Robyne

Robyne Report 25 Jul 2005 15:27

This has probably already been said, but what on earth has happened to the family trees? it doesnt look like anything recognisable or easy to use anymore!!

Unknown

Unknown Report 25 Jul 2005 15:29

I found my family tree easier to use now. nell

Robyne

Robyne Report 25 Jul 2005 15:33

is it just me then because i cant see the whole of my family tree, its just in a tiny little area that you have to scroll over to use thats about an inch wide

Robyne

Robyne Report 25 Jul 2005 15:45

It does look really good, from taking the 'tour', but mine doesnt look anything like it so it doesnt seem as good. maybe its my computer and when i go home it will look like its suppose to!! oh well!!

BrianW

BrianW Report 25 Jul 2005 16:57

I find the new tree layout like looking through a keyhole, as opposed to the old one which gives a better overview.

Researching:
Sherwood (Kent); Jesson (London); Worboys (Herts)

J

J Report 25 Jul 2005 17:17

Has anyone got trouble using it I have just been trying to find people who are in my tree I get the list of names and then it just hangs when I click on the particular John I want to go to..It says its transferring data but has been like that for ages. Is it just because alot of people are trying to use it at once I wonder. I am using mozilla rather than internet explorer. Julie I have put this message on no problems so it cant be trouble with the actual site.

David

David Report 26 Jul 2005 06:35

Hi Julie I am having problems with the new tree builder as well, and I too use Mozilla. If I press on locator nothing happens, and if I try to add or amend an entry I just get into a loop after pressing Save Details to Tree. But I've just tried using Explorer and can't get into an individual detail page at all, so I don't think it's a Mozilla conflict. I'll report my problem to GR which will doubtless go into their black hole (Support Department) David

Paul

Paul Report 26 Jul 2005 09:06

The import a GEDCOM function does not appear to work on Mozilla Firefox at all. I think there are some problems with this new tree process, particularly with Firefox. I deleted my tree in order to import a new GEDCOM and tried to import - Firefox went no where so I reverted to IE. This appeared to go all the way and I received a message that I would receive an e-mail when it was processed, 2 weeks no and nothing. Only 1 individual in my tree (me) instead of 1100. Have contacted Support and am waiting. I must have several GEDCOMs in the queue now but no message to say it has been done. Bring back the old process - it worked!!!! Paul in Oz Update: Just received an e-mail that my tree has been updated.