General Chat

My PC is windows XP. and like me it's getting on a bit

Several times lately it's changed the font size on the desktop and on websites

I have been into properties and altered it back and adjusted the parameters

Well yesterday it did it again and I tried to alter it as have done before

But on the latest adjustment I suddenly got a black screen with a floating box on it saying Attention imput not supported

Believe it's something to do with the revolutions that the monitor can't pick up BUT how do I resolve it ???



HELP PLEASE
:-( :-(


Good job I have the iPad lol

No techie out there who can help please ?? :-( :-(

have you tried googling the problem on your Ipad

You need Rollo or Errol but as Joy says if you google it you will find that others have had the problem.

One possibility is to do a system restore to an earlier configuration. Are you able to boot up in Safe Mode (Keep pressing F8 when you switch it on)?

I also have a dinosaur computer with XP.

No weird happenings here....................... yet?

Yes have tried it in safe mode and it gets so far as to open the desktop and then the floating message appear s again. I did try googling for it and that's what was said then to alter the revolutions but I can't get it to that stage .

Think I will have to call in a PC doctor

Shirley

Try restarting your pc and when it's booting up press the F8 key and select 'enable VGA' mode

You might be able to get to system restore and chose an earlier restore point

Good luck!

Just found this, you can talk to a tech online

http://www.justanswer.com/computer/6pyid-attention-input-not-supported-message-screen-please.html#

Thanks Gins

I had a look but it wants £26 pledge for an,answer

I am not a techie and can't get the PC to go into safe mode so think it's a call out for someone to sit at the PC and sort it ,hopefully , for me

You most likely have a damaged DLL and/or the reference to it in the registry has been corrupted.

Your for free best option is just to do a restore re-installation of XP using the original CD. Possibly you don't have the CD but a restore volume on the hard drive. The procedure is much the same. At boot time go for the restore option.

Most of the online "help" will not do much more then take yr money. Some will install remote control software and you'll really get fleeced. So don't. Microsoft remote support are OK but XP is a dead letter.

It is still possible to get a Windows7 DVD for about £ 30-50 which will have the advantage of probably supporting older hardware - last 10 years anyway.

Other than that you'll have to spring for a new pc or get somebody who is computer literate to buy a DELL Optiplex on eBay - a decent box with Windows7 and IntelCoreDuo will be under £ 100.

good luck

for XP
https://www.youtube.com/watch?v=15JssBJf1xo
:-D

What is the make and model of the computer?

It's a Dell Optiplex 320 . Errol

The usual 1st choice out of this kind of hassle is to use Restore Point but you must be able to boot for that to work.

ho hum these boxes were usually sold at wildly inflated prices to corporations who wanted "suupport". Retail they usually arrive as salvaged equipment from work or via eBay/Amazon/Gumtree etc.

The system disks with XPSP2 and drivers can be downloaded and burned to DVD or bought used online eg eBay for £ 10. Many scammers charge £ 40 and pretend it is an installable OS omitting that you need a serial key with Win7 version. XP will pick it's key up automatically. I doubt this is yr kind of thing either tho'.

Taking an age I recently found a DELL XPSP2 installation while fitting a new office carpet. This was about 3 months after Errol asked for it ( sorry :-( ).

If you (or Errol) still need it and can burn the image as a bootable file to DVD (50p) using Nero I can put it on the cloud. The drivers can be downloaded free directly from DELL. Umm. Kinda doubt that this is yr thing either.

Another popular option is just to install a replacement HD ( can send you one foc + p&p ) and do the install onto that and then retrieve the data from the old drive. Doing that still requires an installable media on DVD/USB and enough nous to change a hard drive (ez). Probably still not yr thing!

Really truly yr best bet is time for an upgrade get a better second hand machine running windows 7. It is ez enough to extract the files from the old hard drive whether the machine will boot properly or not. If the replacement box is running Win7 it will most likely run the upcoming Win10 which will be free.

Otherwise call a friend who knows his stuff and lives nearby. As it is XP you'll need a silver friend XP is like something from the Flintstones for the under 16s.

Win10 is excellent and just what Win8 should have been.

All the same my guess is that getting anybody under 20 to use it voluntarily will be next to impossible. Gamers will stay with Win7/Steam. The social resource of young people able to fix windows is going to evaporate as they are going in quite another direction.

:-)

Well if all else fails I did buy a dell laptop months ago with windows 7 on it .

Couldn't get on with it so have been using my old dell tower which does have an external back up on it. Which I disconnected yesterday before it did its daily update just in case

Grandson too uses it when he visits but don't really want him on the laptop .

Going to ring a local guy who does call outs and is recommended So fingers crossed

THANKS :-D

Just a thought have you checked the connections to your monitor?

Yes the monitor boots ok and goes through all the drill ti get to the desktop. I even hear the music it plays as the desktop loads but it's behind a black screen with the floating message
I think I adjusted the revolutions down to make the fonts smaller but probably this was to much and the monitor can't pick up from the PC

Will be ringing for PC help tomorrow as we were out earlier so it wasn't convenient

Fortunately some time ago ie saved all my pictures on a memrory stick and my tree is on ancestry and on the laptop but it's the later FTM not the 2006 which is on the PC
FTM 2006 wasn't compatible with windows. 7 so I had to upgrade. But at least I have it . I also have FTM 6 on a memory stick that could be uploaded again but it would need to be on a PC that will take 2006

Well been on the 'new' laptop and glad to say its not looking tooo bad. I had downloaded some time back my documents and pictures I had saved on a memory stick so all is not lost.

I don't like the FTM 2012 but at least I have most of my FTM research listed with just a few not added but I can do that manually,

All in all its not lost EXCEPT I don't want grandson on my laptop when he comes to stay so hope to get the old XP up and running before then

Can I say to folks DOOO take some time to back up pictures and documents on a memory stick cos you never know if and when your pc will go kapputt

Even though you have the "floating message", are you able to RIGHT click on a blank area of the desktop?

If you can, then from the menu that pops up select "Properties".

Next click on the "Settings" tab at the top of that box and then choose "Advanced".

Now click on the "Monitor" tab and you can then change the refresh rate. You might need to restart your computer.

This MAY solve your problem.

If this does not work then we can take a look at screen resolution but try the above first.

**EDIT** do the above in Safe Mode

Good luck.

I am not a computer expert and leave all such things to others, but I am intrigued by your comment that FTM 2006 was not compatible with Windows 7.

We have FTM 2005 and transferred it successfully to our new Windows 8.1, from XP. It looks slightly different - everything is a bit smaller - but otherwise works exactly as before. :-S :-S

try starting windows in safe mode | command prompt
very likely it will start, display a lot of text to the screen and then stop

post the last dozen entries here

it will v likely indicate what is gumming up the works.

NB: just because Windows cannot be started does not mean that any data on the machine or is in accessible, far from it. The easiest way to recover it ( assuming you know nothing of linux ) is Hiren's Boot CD
http://downloads.tomsguide.com/Hiren-s-BootCD,0301-32451.html
then copy to a USB key from "my documents\..." Bear that in mind when disposing of an old pc. Another widely used method is to put the disk in a SATA case and plug it into a USB port where it will show up fine.