General Chat

I phoned NTL today and they have sent me an email that I should forward to anyone having problems emailing NTL accounts I am going to try and copy and paste it below. YOU need to contact your service provider and ask them to take NTL off of their black list. xxhugxx

Hi Further to our conversation earlier, here is the information I promised you: A Blacklist is a database of known Internet addresses (or IP's) used by persons or companies suspected of sending spam. Some Internet Service providers use these blacklist databases in order to filter out spam sent across their network or to their subscribers, by barring mail originating from the IP addresses on the various blacklists. An IP address is your unique location on the Internet. Most modern spam blockers either come with the most common blacklists installed or allow you to 'import' existing blacklists into your spam blocker. This allows you to pre-block a huge amount of spam but you may also, potentially, block legitimate email. Blacklists are not foolproof. There are numerous parties involved in maintaining blacklists, the more commonly used ones are : SpamCop blacklist: http://spamcop.net/bl.shtml MAPS blacklist: http://www.mail-abuse.com/cgi-bin/lookup Distributed Server Boycott List blacklist: http://dsbl.org Spamhaus blacklist: http://www.spamhaus.org/lookup.lasso If you find that you are blacklisted, to get removed you will need to find out which blacklist you (or your ISP) are on and why you were listed. You may find that you are on a blacklist because your PC is infected with a virus that causes your Internet connection to be used to send out spam without you even knowing about it. If your PC is infected with a virus that generates spam, then it is your responsibility to clean viruses from your PC. ntl's User Policy states that you should not use our service to transmit spam, and if you do allow your PC to transmit spam, we reserve the right to suspend or terminate your access to ntl services. ntl strongly recommend that you take measures to protect your PC from intrusion and viruses. This can be easily achieved by installing and running an effective, and up to date virus checker, and a firewall. For information on firewalls (protects your PC from unauthorised access), including a special offer on Zonealarm Pro, please visit http://www.ntlworld.com/help/aup/firewalls.html Every widely-used blacklist has a Web page that explains why addresses are listed there. Contact the maintainers of the blacklist and ask to be removed. In some cases, all you need to do is fill out a Web form. You can normally find the website address in the contents of the 'bounced' E mail sent to you by the people you have been blacklisted with. These will give a comprehensive list of instructions on who to contact and how to contact them. Please note that ntl do not pass on customer email addresses or personal information to any third parties who may generate spam emails. For further information about spam and how to deal with it please visit our 'Dealing with Spam' section of the ntlworld.com website: http://www.ntlworld.com/help/aup/dealingwithspam.php I hope this will answer your queries, should you have any further questions please do not hesitate to ask. Kind regards Nilipt ntl Technical Support Bureau

He also told me that certain providers including hot male, wan a do and others have blacklisted NTL and you need to contact your provider to ask them to remove NTL from the blacklist. xxhugxx

is that why some people that email me are having their emails bounce back to them?. jenny

nudge

Thanks Lindy - I think all that makes sense. Will show it to my son for a translation! Daisy xxxx

I sent an email to you Daisy,and Tracey,who also has an NTL addy,I got a message this morning saying they had been delay.Its not the first time its happened either lol.I receive all of your messages ok though I used my hot male addy . Anna :-)

If that is the answer what was the question? Actually I went to those websites, one of which did not exist, but the trouble is I do not know who/what my IP address is. Apparently it is in the form of 127.0.0.1 and I cannot find anything like that anywhere on my computer. HELP!

You need to contact your server i.e wan a do, hot mail etc and ask them to remove NTL from their blacklist unless you do this you cannot email ntl xxhugxx

Nudging as a lot of folk see to have problems emailing NTL accounts. xxhugxx

Anna - have pmd you with my alternative hotmail addy. Now all I have to do is remember to check the inbox. Daisy

Thanks for that Lindy...... my sister is on Hotmail and she has not been able to e.mail for some time. I now no why. She asked Hotmail why her mails to me kept bouncing but had no satisfactory reply. Have asked her to 'speak' to hotmail about it. Jean x.

Sounds like a cop-out from NTL. Their server is doing the excess rejections; they know which other ISPs are being blocked by their system; why can't they contact the other ISPs and sort it?

I think from what he chap told me is that each individual person has to have the blacklisting taken of their own account, i.e. if you mail is bouncing back you need your ips unblocked. xxhugxx

Huia 127.0.0.1 is the internal address of all PCs. Some security software routes bad sites back to this to block them (where did you get it from?). If you want to get your IP Address just go here http://www.whatismyip(.)com/ Bob

Bump

hiya lindy, thank you x

course the be all and end all is not to use NTL e mail lol

Nudging for the evening viewers. xxhugxx

Nudge