General Chat

Glad (?) to hear someone else is having the same problem. They need to replace the gaffer-tape again. ;-)

I still get the error message if I try to access "my threads" from the drop down list under the Community heading (it's been weeks since I could get them) but I've just tried the link on the left under "Tools" and after a very long wait it did bring them up!!!

I think they need to combine Genes with Findmypast and put some community boards on there that people can access with a cheap subscription if they don't want access to records. That way they could concentrate on keeping one website working properly and get rid of this site - which I'm sure they'd like to do anyway.

Kath. x

Same here, I still get error message when
trying to get into my threads, has been the same for weeks.

I started getting the Error message when trying to access My Threads on Wednesday ..... and still cannot get into them.

It worked fine for just 5 days :-( :-|

This evening if I select My Threads it says Waiting for GenesReunited for about two seconds and then stops trying, but there is no error message and no change in display.

If I go to Watched Threads, that comes up after a second or so, then when I select My Threads they are displayed almost instantly.

Drop down, under Tools or via Watched Threads. All three routes time out. It started going a bit iffy on Wednesday, but with a certain amount of success. Since Friday its been the Error page

I have emailed GR once again.

Haven´t been able to get into My Threads for 2 days.
Thought it was my laptop which has been suffering from hiccups for a while.
That´s one symptom to cross off the list of PC problems.

New one for me.....asking me to sign in
several times a day.

I got a reply this morning to the email I sent on Sunday evening ................

-----
Thank you for your e mail.

The issue is still with our technical team and has not been resolved despite you having access temporarily.

We have passed your update onto them now.

Best regards
-------



:-| :-|

Why do I have to sign in multiple times before the site opens?
Have I been a member too long and they want to get rid of me?
THEY HAVE SUCCEEDED. NOT RENEWING AGAIN.

Harswell .................

don't tell us .......

email them at

[email protected]

Is it time for a mass emailing/Facebook posting, or are just those of us with large post counts effected?

Have just sent a cross email to support to get it of my chest. Won't do anything but saves me hitting the screen

Andy

All of a sudden I supposibly have two unread messages showing on the heading BUT I have no emails advising me ,or any unread emails in my inbox anyway :-( :-(

Sorry. An error has occurred
No reply re: my e-mails to support.

They had it fixed for about 24 hrs and since then "My Threads" times out.
I don't have tens of thousands of postings. Taken togther with the broken search function GR are killing off the boards for any serious FH usage or anything much really. Perhaps that is what is intended.

I have no idea when it appeared but we now have under "News" "Genes Extras" with options for afternoon tea and such. So now we know what the new fashionistas from Russia have been up to while firing anybody who can write a line of code.

Can DCThompson FH resist the massed ranks of Ancestry, cheap free US FH sites and the Orcs or will it merge seamlessly into FB ?

My threads:
Sorry. An error has occurred
The page you were trying to load has experienced an error. This error has been logged and will be investigated.

etc

Had to sign in, again.

4 unread messages (not true) - referred to technical team ages ago.

Thousands of credits bought - not true; technical team cannot change this.
Pay Per View credit purchase history
Payment Date Total Credits Purchased Credit Expiry Date Remaining Credits
30/06/2014 50 30/12/2015 0
03/09/2013 30 03/10/2013 0
27/10/2011 30 27/04/2013 0
22/03/2010 385 01/01/0001 0
22/04/2012 1230 01/01/0001 0
06/04/2011 3570 01/01/0001 0

Rollo - They’ve been there for a couple of years. There might have been one for Interflora at one time.
The linked page has a pop-up box “Afternoon Tea For Two will stop taking new orders on Friday 20th February 2015 at 9AM.”. There’s other blurb which may or may not be still relevant.
The one for Hotel Exclusives might still work.
Genes linked up with Penguin Books about 2 years ago. That went deathly quiet sometime last year.

The offers might have been an attempt to generate revenue. After all, they don’t get anything from 3rd parties advertising on the site as that messed it up even more!
………

Apparently I had 2 unread messages in my inbox yesterday. Yes, they were there but duplicates to ones already received a few days before and accessed. Nothing extra in the linked email account.

I should have thought that the technical team can solve the wrong credits problem simply by not outputting credit lines where the expiry date is 01/01/0001.

https://www.youtube.com/watch?v=OFgayzZ5KTM

The overall impression I get is that sales have hired a few work experience / under 21 min wage people with plenty of FB experience, an iPhone (each) and a sketchy knowledge of creating a web page using 1to1 or similar.

Now armed with not much more than JavaScript for Dummies, CSS In Your Coffee and O'Reilly "Microsoft IIS Configuration and Annoyances" they are doing their best to integrate GR with FB. Hevan knows what they make of the FB SDK.

The current timeouts and errors are indicative of a site being starved of sufficient bandwidth, very poorly configured and getting zero maintenance. Such sites are usually on a road to nowhere.

Now and again a IIS tuning expert comes in from BrightSolid but charges them a couple of hundred bucks per hour so that is kept to a minimum.

There never was a tech manual for the code base and now it has lost forever inside the mind of Phil Moire.

I guess that the board of D C Thomson are less worried about the slow death of GR and with it what remains of the revenue stream than who forked out £ 20 million to digitise the 1939 ration book register and who agreed to commercially impossible disclosure terms. Companies the size of DCT cannot usually absorb a hit as large as £ 20M.